If you want to enquire about Social Security in the UK, then contact the Department for Work and Pensions (DWP) on their customer enquiries phone line on 0800 055 6688.
When a person can’t earn enough to make ends meet, a country’s Social Security kicks in. Social Security ensures that the least of a nation’s citizens are well taken care of. For UK residents, the Department for Work and Pensions is the social security department of the government. The DWP is also the department that administers pensions and child benefits. Even though they provide for the benefits that are received by the unemployed, their main thrust is to get all able bodied UK citizens of working age employed and off welfare. The department currently provides benefits to more than 22 million Britons.
Another important priority that the DWP is concerned with is the identification of the root cause of poverty and unemployment. When these causes are studied and understood, the British government will be able to provide better solutions for the problem.
Jobcentre Plus is the agency through which the DWP provides information and assistance regarding work related benefits and income support.
Phone the DWP for Social Security
If you’re a new claimant, call them on the phone on 0800 055 6688. If you’re using a Textphone, dial 0800 023 4888.
If you wish to communicate in Welsh, then dial 0800 012 1888.
If you already have an existing claim for Jobseeker’s Allowance, Incapacity Benefit, Support Allowance or Income Support, then contact them on 0345 608 8545 telephone, 0345 608 8551 Textphone and 0345 600 3018 for Welsh.
If you’re calling about Maternity Allowance then dial 0345 608 8610 on the telephone, 0345 608 8553 on your Textphone and 0345 608 8674 for Welsh.
If you’re calling to enquire about Bereavement, call 0345 608 8601 on the phone, 0345 608 855 on the Textphone or 0345 608 8772 for Welsh support.
If you’re calling to enquire about the Social Fund, then call 0345 603 6967 on the phone, 0345 608 8553 on the Textphone and 0345 608 8756 for Welsh support.
If you have enquiries about Universal Credit, then contact this number 0345 600 0723 on the phone, 0345 600 0743 on the Textphone and 0345 600 3018 for Welsh support.
For Jobecntre enquiries, you can call them on their national enquiry phone line on 0345 604 3719 on the telephone, 0345 608 8551 on the textphone and 0345 604 4248 for Welsh support.
If you’re in the process of looking for a job and require assistance from Jobcentre Plus, then call them on 0345 606 0234 on the telephone, 0345 605 5255 on the Textphone and 0345 606 7890 for Welsh Support.
If you would like to contact the Pension Service, then call them on the telephone on 0800 731 7898 or on the Textphone on 0800 731 7339 to make a claim.
If you require help with their online services, then call them on the telephone on 0345 604 3349 or on the Textphone on 0345 604 3412.
If you would like to report to them a change in your circumstances, then call them on the telephone on 0345 606 0265 or on the Textphone on 0345 606 0285.
If you’re a member of the media and would like to contact DWP, then call 0203 267 5144 for national and London area enquiries. If you wish to contact the England and Wales media offices, then call 029 20 586 and press either 097, 098 or 099. For Scotland enquiries, call 0131 310 1122..
Email the DWP
For enquiries to their head office, you can also send email to: firstname.lastname@example.org
The DWP via Post
You can also send post to their official address at:
If you’re sending legal documents, be sure to address your mail to the DWP Litigation Division.